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Agenda
20 March 2024 at 10:00 — 20 March 2024 at 10:30
Arrival and welcome reception
20 March 2024 at 10:30 — 20 March 2024 at 10:40
Setting the Scene

We reveal the forces of change set to impact the sector and share when you expect can to see them impacting your business.

Ian Plummer picture
Ian Plummer
20 March 2024 at 10:40 — 20 March 2024 at 10:50
The current landscape

We analyse the current landscape of the automotive retail sector and identify the trends and challenges on the horizon.

Alastair Cassels picture
Alastair Cassels
Felicity Latcham picture
Felicity Latcham
20 March 2024 at 10:50 — 20 March 2024 at 11:10
Electrifying the future?

In the first of the driving trends sessions you'll discover the impact that electrification will have on retailers in the coming months and years along with how it will shape the market. You'll learn:

  • How the market will grow in the coming years
  • The impact of electrification on OEMs
  • The impact that electrification will have on overall margins
Alastair Cassels picture
Alastair Cassels
John Evison picture
John Evison
20 March 2024 at 11:10 — 20 March 2024 at 11:20
Distribution: is Agency too hard?

Agency models are one of the biggest changes to the retail model since the inception of our industry. So how will they shape our sector. In this session we share:

  • Why we're seeing a rise in agency models and what speed we'll see deployment
  • What these models could mean for retail and the impact they'll have on the customer journey
  • How retailers can position themselves to thrive in an agency model environment 
Alastair Cassels picture
Alastair Cassels
Felicity Latcham picture
Felicity Latcham
20 March 2024 at 11:20 — 20 March 2024 at 11:35
Digitisation: after the hype, the grind

The future of retail is undeniably digital with almost all buyers using digital at some stage in their car buying journey.  In this session we'll explore the true impact of digital looking at:

  • What the reality of digital retail is today
  • How digital will grow and why physical retailers may have an advantage
  • Where the potential areas for investment are
Alastair Cassels picture
Alastair Cassels
Felicity Latcham picture
Felicity Latcham
20 March 2024 at 11:35 — 20 March 2024 at 11:50
Break
20 March 2024 at 11:50 — 20 March 2024 at 12:05
What is the new retailer model?

We've seen how three individual driving trends will impact our industry, but how will they come together and what does this mean for retail? In this session you will:

  • Understand the compound impact of the driving trends on retail
  • Learn what the new "retailer model" entails
  • Assess the overall impact on retailer margins on a transition to this new model
Alastair Cassels picture
Alastair Cassels
20 March 2024 at 12:05 — 20 March 2024 at 12:45
Panel: Discussing driving trends

Our panel of industry experts will share how they see their businesses evolving in the coming years and how the driving trends will shape the industry in the years to come.

Tom Carney picture
Tom Carney
Peter Campbell picture
Peter Campbell
Maria Grazia Davino picture
Maria Grazia Davino
Andy Sinclair picture
Andy Sinclair
20 March 2024 at 12:45 — 20 March 2024 at 13:30
Lunch
20 March 2024 at 13:30 — 20 March 2024 at 13:40
Subscriptions on the horizon?

You subscribe to Netflix so why not a car? In this session we'll look at how subscription models could become part of the retailer model analysing:

  • Whether there is demand for such a model
  • What these models could mean for retail
  • The opportunities it could present particularly for leasing 
Alastair Cassels picture
Alastair Cassels
John Evison picture
John Evison
20 March 2024 at 13:40 — 20 March 2024 at 13:50
A Connected, Autonomous future?

It wasn't so long ago that autonomous cars existed in the realms of science fiction, but with such vehicles a  reality and connectivity now part of daily lives, are we so far away from a connected, autonomous future?  In this session you'll:

  • Find out what impact these technologies could have and when
  • Learn what connectivity means for aftersales and servicing
  • How consumers view autonomous cars

 

Alastair Cassels picture
Alastair Cassels
Felicity Latcham picture
Felicity Latcham
20 March 2024 at 13:50 — 20 March 2024 at 14:10
Audience Questions

Your chance to ask your questions to our speakers.

20 March 2024 at 14:10 — 20 March 2024 at 14:50
The view from the US

Globally renowned industry expert Glenn Mercer will share his view on the changing retail model in the USA, sharing what lessons can be applied to retail here in the UK.

Glenn Mercer picture
Glenn Mercer
20 March 2024 at 14:50 — 20 March 2024 at 15:00
The road ahead

We'll bring the event to a close and bring together everything we've heard through the course of the day.

Catherine Faiers picture
Catherine Faiers

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